We'll assist you through the claim procedure.

This guide will ask you a concern and based upon your answer reveal you another concern or outcome.

Before you begin, examine if you're eligible for JobSeeker Payment.

2: Do you have a JobSeeker Payment claim in development?

3: You can track your claim for JobSeeker Payment

You might need to supply supporting files to advance your claim.

We'll let you understand the result of your claim. We'll send a message to your myGov Inbox.

If you don't get electronic letters, we'll send you a letter in the mail.

If you think we have actually slipped up you can ask us to review our choice.

We can assist if you remain in financial challenge or require unique support while we process your claim.

4: Are you declaring JobSeeker Payment for yourself?

5: Do you have a Candidate arrangement in location?

To claim on someone else's behalf you need to be authorised.

The person you're declaring for need to nominate you to be their Centrelink Correspondence Nominee.

6: Adding a Candidate arrangement

You need to have a plan in location to on someone else's behalf.

The person you're claiming for will need to begin the procedure. Check out how to include a Nominee arrangement using your online account.

7: Do you desire to declare online?

The most convenient method is to declare online.

8: You can claim over the phone

If you can't declare online, call us on the Centrelink Employment Services line.

You don't require to go to a service centre to make a claim. If you're feeling unhealthy, or require to separate yourself in the house, please don't visit our service centres.

9: Do you have a myGov account?

10: Do you have a Centrelink Customer Reference Number (CRN)?

11: Create a myGov account and link Centrelink to declare

To declare a payment you need a myGov account connected to Centrelink. If you do not have a myGov account, it's easy to produce one.

To link Centrelink you'll require your Centrelink Customer Reference Number (CRN).

Go to myGov

12: Link Centrelink with your CRN and make your claim

To claim a payment you need Centrelink connected to your myGov account. If you have a CRN you can connect Centrelink to your myGov account.

Follow these steps to link to Centrelink and make a claim.

1. In myGov, select View and link services.

1. Under Link a service find Centrelink and employment choose Link.
2. Select I have a CRN and follow the prompts to connect Centrelink to your myGov account.
3. Select Centrelink from your linked services.
4. Select Make a claim or view declare status, then Make a claim.
5. Under Job Seekers choose Get going.
6. Select Apply for JobSeeker Payment then follow the prompts to finish your claim.
   
   13: Create a myGov account and show who you are to link to Centrelink
   
   To declare a payment you need a Centrelink online account linked to myGov. If you do not have a myGov account, it's simple to create one.
   
   Follow these actions.
   
   1. Go to myGov and choose Create an account.
7. Read the Regards to use. If you agree to the terms, choose I concur.
8. Enter your e-mail address, then validate this address utilizing a code we email to you. Your myGov account must utilize a special email address. You can't use the exact same e-mail for another myGov account.
9. Enter your mobile number, if you have one. If you enter a number you'll get a code sent out to it each time you check in to your myGov account.
10. Create a password and 3 secret concerns and get in responses.
11. You have actually developed your myGov account, choose Continue to myGov.
    
    After you prove who you are through myGov by going into some details about you, you'll get a CRN. We'll check if you currently have a CRN or create one and link Centrelink to your myGov account.
    
    14: Prove who you are to link Centrelink
    
    1. In myGov, choose Continue from the Government assistance for employment Coronavirus alert.
12. Select I require a CRN.
13. Follow the triggers to enter your identity information.
14. Enter info from your Medicare card.
15. Enter some personal information and we'll check them against our records.
16. We'll connect Centrelink to your myGov account and you'll then have a Centrelink online account.
17. You'll need identity details from among these files: - current Australian passport
18. Australian birth certificate
19. Australian citizenship certificate
20. Australian visa.
    
    You'll also require identity details from one of these files:
    
    - Australian motorist licence
21. ImmiCard issued by the Department of Home Affairs
22. Australian Citizenship by Descent Certificate.
    
    You can now begin your claim for a payment. Before you can send your claim, you'll need to check out a service centre to complete our identity requirements. You'll need to give us an appropriate photo identity file along with any other files we might request for.
    
    If you can't prove who you are online to get a CRN, call us on the Centrelink Employment Services Line.
    
    15: How to declare after you develop your myGov account and link to Centrelink
    
    16: Is your myGov account connected to Centrelink?
    
    You require to link your myGov account to Centrelink to make your claim.
    
    17: Do you have a Centrelink Customer Reference Number (CRN)?
    
    If you do not have one or can't remember your Centrelink Customer Reference Number (CRN), choose No.
    
    18: Sign in to myGov and prove who you are to connect Centrelink
    
    To claim a payment online, you'll need to do both the following:
    
    - link your Centrelink online account to myGov
23. show your identity to Centrelink.
    
    You can do both of these with a strong Digital Identity.
    
    myGovID is presently the only Digital Identity service provider that offers the strong level Digital Identity needed for Centrelink.
    
    Download and utilize the myGovID app to get a strong level Digital Identity. You'll require to enter your personal details, information from your identity files and validate your image.
    
    Discover how to establish the myGovID app on the myGovID site.
    
    Once you have a strong level Digital Identity, follow these steps to link Centrelink and prove your identity.
    
    1. Sign in to myGov.
24. Select View and link services, then choose Centrelink.
25. Give your grant share your details with Centrelink.
26. Select No to Do you have or know your CRN?
27. Select Start in the Digital Identity (Recommended) box.
28. Connect your Digital Identity to myGov.
29. Enter other information about you.
    
    If you can't show your identity online, call us on the Centrelink Employment Services line.
    
    19: How to claim after linking Centrelink to your myGov
    
    Once your Centrelink online account is connected to myGov, you can apply online.
    
    1. Sign in to myGov.
30. Select Make a claim or employment view declare status, then Make a claim.
31. Under Job Seekers choose Start.
32. Select Get JobSeeker Payment then follow the triggers to complete your claim.
    
    20: Check in to myGov and employment make a claim in Centrelink
    
    If your Centrelink online account is connected to myGov, you can use online.
    
    To do this:
    
    1. Sign in to myGov.
33. Select Make a claim or view claim status, then Make a claim.
34. Under Job Seekers select Get going.
35. Select Look For JobSeeker Payment and follow the triggers to complete your claim.
    
    We'll tell you if you require to do anything else to finish your claim. We may ask you submit supporting files to send your claim.
    
    You can complete these steps up to 13 weeks before your circumstances change. You can then send your claim 14 days before your scenarios alter. We'll contact you to remind you to do this.
    
    21: Sign in to myGov and link to Centrelink with your CRN to claim
    
    To claim a payment you need a Centrelink online account linked to myGov. When you have a CRN we can create a Centrelink online represent you and link it to your myGov.
    
    Follow these actions:
    
    1. Sign in to myGov.
36. Select View and link services, then select Centrelink.
37. Select I have a CRN and follow the triggers to link Centrelink to your myGov account.
38. Select Centrelink from your connected services.
39. Select Make a claim or view declare status, then Make a claim.
40. Under Job Seekers choose Start.
41. Select Obtain JobSeeker Payment and follow the prompts to finish your claim.
    
    We'll tell you if you need to do anything else to finish your claim. We may ask you for supporting files to send your claim.
    
    22: After you claim by phone
    
    We'll call you if we need more information.
    
    We'll send you a letter to let you understand your claim result. If your claim is effective, we'll let you understand:
    
    - when you'll get your first payment
42. just how much you'll get.
    
    23: After you declare online
    
    After you send your claim online, employment you'll get a receipt telling you:
    
    - the ID variety of your claim
43. the date we estimate your claim will be complete.
    
    If your Centrelink online account is linked to myGov, indication in now to track your claim online.
    
    Check in to myGov
    
    You can likewise utilize the Express Plus Centrelink mobile app.
    
    If you don't agree with our choice call us on the Centrelink Employment Services line. If you still don't agree, you can ask us to review our decision.
    
    To do your service with us, create a myGov account and link it to Centrelink.
    
    You need to prove your identity before you declare a payment or service.
    
    When you claim a payment or service, we'll ask you for some documents to support your claim.
    
    If you or your partner quit working, or modification from complete time to casual work we'll require an Employment Separation Certificate from you in some circumstances.
    
    You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your information and get payments for you.